Customer Connect

New Customer

By creating a new account, you can update your profile and preferences, see if your order is ready, put a credit card on file, and many more!

Existing Customer

Please login with your email address and use the last 4 digits of your phone number as your password.

Person On Computer

Customer Connect is a wonderful online tool for you to submit and track your dry cleaning orders. Whether you use home delivery or drop your clothes off at the store, sign up for an account today and enjoy all the benefits!

Want access to your Jim Massey’s account 24/7? Sign up for Customer Connect today and all your account information will be at your fingertips. It’s easy and just a few clicks away. If you are an existing Jim Massey’s customer, all you need to login is your email address and the last four digits of the phone number we have on file for you. New customers will be contacted by a Jim Massey’s representative to finalize the login process.

Customer Connect allows you to do the following:

  • Check order status in real-time.
  • Search for specific garments that have been processed by garment type, color, pattern and brand.
  • Schedule or cancel a route pickup and delivery.
  • View account statement, current activity not yet posted to a statement, and payment information.
  • Securely update your personal information and method of payment.
  • Make a payment.

If you have never been to a Jim Massey’s Cleaners, click New Customer to setup an account. If you have used a Jim Massey’s Cleaners, click the Existing Customer button.

Jim Massey’s Cleaners & Laundry

531 East South Street,
Montgomery, AL 36104

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